Category Archives: Dealer Dynamics

Service Excellence

In today’s economy, homeowners are thinking long and hard before spending their hard-earned resources on anything that they consider a “luxury”. Many dealers report that retails sales are declining and even repair calls have decreased. It is tempting to blame the economy, but usually their business model is at fault. They’re operating in the 21st […]

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Financial Intelligence

In today’s uncertain economy, many business owners are having to take a serious look at their business, how it operates, where the money comes from, where it goes and most importantly…how to hang onto it. In the last decade that I have coached plumbers, well-drillers and independent water dealers, I’ve noticed a common thread. Most […]

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Digital Delights

It’s the 21st century, everyone’s going digital…Stop being a Luddite and step into the information age, and it’s time to get smart. How can technology help my business? Business has been transacted for thousands of years without computers, so its hard to argue that they’re mission critical, but they can help you streamline your business […]

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Surviving Hard Times

Surviving hard times                                                     by Greg Reyneke CWS-VI As we continue to hear bad news about the economy, many business owners are fearful that their current sales income and livelihood are in jeopardy. Hard times come and go, so instead of panicking like so many other business owners, take the time now to improve your business. […]

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Dealer Dynamics: Chlorine — A Cheap and Efficient Killer

The water that most of us drink is stored, treated and distributed to our homes by public and private water utilities.   Algae, bacteria, fungi and viruses can often be found in untreated water.   Americans have grown to expect a safe drinking water supply, but achieving that level of safety is a complex task. One hundred […]

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Dealer Dynamics: Customer Relations

As the global recession deepens, many people are worried about their financial future and consequently are under significant stress. People under stress are frequently prone to overreact to simple problems and be less courteous than one might expect. It is important that employees, officers and representatives of your company do not contribute to the problem. […]

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Dealer Dynamics: Commercial and Industrial Water Treatment

Commercial and Industrial Water Treatment By Greg Reyneke Water has a dramatic effect on most commercial and industrial processes. Water quality can often be the single most important factor contributing to the success or failure of a process. Whether the application requires filtered, softened, conditioned, or purified water, opportunities abound for the astute dealer to […]

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Dealer Dynamics: Water Treatment-A Primer for Residential Plumbers

A
s a plumbing professional, you work with water every
day. You know how to deliver it, you know how to route
it around a home and you know how to drain it away
after it has been used

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Case Study: The Sleeping Rainbow Ranch – Environmental Research Station

http://www.wcponline.com/pdf/0903Reyneke.pdf

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Dealer Dynamics: Service Excellence

In today’s economy, homeowners are thinking long and hard before spending their hard-earned resources on anything that they consider a “luxury”. Many dealers report that retails sales are declining and even repair calls have decreased. It is tempting to blame the economy, but usually their business model is at fault. They’re operating in the 21st […]

Read more ...

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