“We don’t use scare tactics to generate business”
*ATTENTION NEWS DESKS—Images captured on doorbell camera are available for your use; also WQA officials are available for phone or Skype interviews.*
LISLE, Ill. –The Water Quality Association (WQA) is calling attention to people fraudulently claiming to be from WQA who are frightening Tampa homeowners with claims of unsafe water.
“The Water Quality Association does not solicit door-to-door, period,” said WQA Executive Director Pauli Undesser. “WQA has a strict code of ethics for our members and for manufacturers of water treatment products. We don’t use scare tactics to generate business.”
A Tampa homeowner reported that three people wearing shirts with WQA logos interrupted her family at dinner hour with alarming claims that her home’s water was contaminated. She said officials with the Tampa water department later told her those claims were untrue.
Just two months ago a Fort Lauderdale homeowner shared doorbell camera images of a man in a shirt with the WQA logo who falsely claimed he had been sent by a local hospital to check her water pipes because of reports of people in the area getting sick. These reports are just the latest in a series of complaints WQA has received from homeowners in various parts of the country saying individuals who claim to be from the WQA offered to test their water or trying to sell a water treatment device.
WQA recommends homeowners have their water tested by a water treatment professional or certified lab. Water treatment professionals can be found using WQA’s Find Water Treatment Providers tool. WQA recommends treatment products that have been certified. Consumers can visit WQA’s product certification listings to search WQA’s database of certified products and professionals.
WQA is a not-for-profit trade association representing the residential, commercial, and industrial water treatment industry. WQA’s education and professional certification programs have been providing industry-standardized training and credentialing since 1977. The WQA Gold Seal certification program has been certifying products that contribute to the safe consumption of water since 1959. The WQA Gold Seal program is accredited by the American National Standards Institute (ANSI) and the Standards Council of Canada (SCC).